OLD SWAN HOTEL, Harrogate – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Old Swan Hotel offers 136 traditionally-styled bedrooms, including 10 individually-designed suites with four-poster beds, roll-top baths, and private sitting rooms. Rooms feature flat-screen TVs, tea and coffee facilities, ironing boards, and en-suite bathrooms with Diptyque toiletries. Some overlook the hotel gardens or Harrogate town center.
Dining & Drinks
The Wedgwood Restaurant, with its glass ceiling and Victorian proportions, serves seasonal Yorkshire dishes. Swan Lounge & Bar offers afternoon tea with homemade scones and sandwiches. Private dining is available in The Library, featuring stained glass windows and Victorian decor.
Events & Activities
The hotel hosts Murder Mystery dinners, festive parties, and themed events. The Garden Pavilion is a licensed wedding venue with lawn views. Conference facilities accommodate up to 700 delegates, with team-building options in the private grounds.
Location & Access
The hotel is a 5-minute walk from Harrogate town center and the train station. Nearby attractions include RHS Harlow Carr (1.6 miles), Valley Gardens (0.3 miles), and the Harrogate Turkish Baths. Leeds Bradford Airport is 16 miles away.
Guest Services
Services include same-day laundry, room service, and free Wi-Fi. Dog-friendly rooms are available with easy garden access. Wedding packages include bridal suites and photography on the lawns. Private check-in and event coordination are offered for groups.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
- BBQ facilities
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I found the hotel to be ideally located in the heart of Harrogate, making it convenient for exploring the town center. However, the noise from the band playing for an event disturbed my rest. The rooms were clean and comfortable, but the windows only opened a couple of inches on the lower floors. The service staff lacked training in providing top-notch service, although they promised to address my concerns with the manager. The dining experience was a letdown with cold plates affecting the quality of the cooked food. On the bright side, the hotel is set in a quiet area and is central to most of Harrogate's attractions.
The hotel is situated in a very quiet area of Harrogate close to the town center, offering a peaceful stay with lovely grounds to enjoy. The service from both reception and hospitality staff was excellent, creating a warm and welcoming atmosphere. However, the dining experience, especially with the cold plates affecting the cooked food, could be improved. The location provides a serene environment but may require queuing for certain buffet items. Overall, a comfortable and pleasant stay at a reasonable price.
The hotel is centrally located in Harrogate, with lovely grounds and a quiet atmosphere. The rooms feature dangerously hot radiators but offer walk-in showers and large en-suite bathrooms with separate shower cubicles. The bed is comfy, providing a good night's sleep.
I absolutely loved my stay at this hotel! The rooms were spacious and modern, and the staff was so friendly and helpful. The location was perfect, just a short walk from the town center but set in lovely grounds away from the hustle and bustle. The dining options were varied, although some dishes were not as advertised. The facilities were top-notch, especially the pool.
I had a wonderful stay at the hotel. The room had a breathtaking view and a functional bath, but the bathroom was a bit small. The service was excellent with lovely, friendly, and helpful staff. The location was ideal for exploring the town center. The dining experience was good with a variety of food options. The facilities were top-notch.
I had a lovely stay at this hotel. The rooms offered a wonderful view at the front for an additional £20, showcasing beautiful views over Harrogate. The service provided was excellent, especially from the receptionist and the team handling breakfast and daily services. The location was ideal, right in the center of Harrogate, making it convenient to explore the town. However, the dining experience wasn't as expected, with cold plates affecting the quality of the cooked food. Overall, a pleasant stay with some room for improvement.
The hotel is situated right in the center of Harrogate, offering lovely views over the town. The rooms come with a wonderfully sized bathroom, but the radiators can get dangerously hot. The service provided by the staff is excellent, with friendly and helpful interactions. However, there might be a need for some customer service training. The location is perfect for exploring the vibrant shops surrounding the area, with onsite parking available. The dining options, while served with top-notch service, are not included in the rate as advertised. Overall, a pleasant stay with a few minor drawbacks.
I had a mixed experience during my stay at the hotel. The room facilities were impressive with a large bed, but the limited window opening on all floors over many years was a letdown. The service lacked proper training but was average, and the location's distance from the town center was a downside. The dining experience was pleasant despite no inclusion of the continental option as advertised.
I had a mixed experience at the hotel. The rooms were clean and comfortable but had a view of the generator which wasn't ideal. The service was friendly, though some staff need better training. The location was great, right in the center of Harrogate, but the dining experience was a letdown with cold plates affecting the food quality.
I had a mixed experience at the hotel. The location was superb, right in the center of Harrogate, which was very convenient. The rooms were decent but could use some improvements, especially in terms of the windows. The service was satisfactory, but there is room for enhancement, particularly in communication. The dining options were below expectations, with some aspects needing attention. Overall, it was an average stay with some highlights and drawbacks.